CallRN’s web
based search program, free to consumers, specializes
in matching elders and their families with the most
appropriate options. CallRN receives thousands of new
inquiries each month from consumers across the United
States searching for products and services. CallRN assists
families with many services, including: assisted living
homes and communities, adult day care, home care, nursing,
and care management.
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Our Services
 We
provide a service to seniors and their families, assisting
them with finding eldercare options that meet their
individual needs. In essence, they provide us with
specific information about their individual situation,
and we do the background work.
Potential Resident’s (clients) fill out an on-line
profile of their needs and preferences and authorize
us to match them up with providers and businesses
in CallRN’s network that meet these needs. The
profile gathers general demographic information (e.g.,
age, gender, location, etc.) as well as information
about medical condition, financial budget, payment
preferences, insurance, desired services etc.
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The Matching
Process
Once a client submits the necessary information, we
compare their needs and preferences with our network
participants’ capabilities and preferences and
apply a match. The client is then notified, via e-mail
or fax, the providers in our network that meet their
needs. Client’s are notified that providers will
be contacting them or if they have an urgent need they
can contact the provider directly through the contact
information we provide them. At the same time, we provide
our Participating Providers who matched up with the
clients needs and preferences with the contact information
and the results from the clients profile so that they
can immediately follow up with the consumer.
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 Providers
who would like to become a member of the CallRN provider
network and participate in its associated referral service
program must meet the following eligibility requirements:
- Complete and submit the provider
applications;Provide evidence
of proper licensure and/or certification required
to conduct business and to provide the services for
which they are seeking to receive referrals;
- Provide names and contact information
of references if required by CallRN;
- Authorize CallRN to conduct background
checks and, if a State Assistance provider, authorization
to allow CallRN to verify that the Provider has never
been sanctioned by the State Department of Health;
- Accept the terms within the CallRN
Participating Provider Agreement.
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